All Sales Final
Due to the nature of research products and quality-control standards, all sales are final once shipped.
3.2 Refund Eligibility
- Wrong item shipped due to company error
- Confirmed shipping damage
- Order canceled prior to fulfillment
3.3 Order Cancellations
Orders may only be canceled before processing or fulfillment. Once tracking is issued, cancellation is no longer possible.
3.4 Refund Processing
Approved refunds are returned to the original payment method and may require 5–10 business days to reflect, depending on your financial institution.
3.5 Non-Refundable Items
Opened, used, or tampered products are not eligible for refund under any circumstances.